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Financial Institution Loan Recovery

Recover defaulted payments across any bank in Africa

Automated recovery system that tracks and recovers payments across multiple banks, reducing write-offs by up to 87% while maintaining customer relationships.

Why businesses choose our service

Financial institutions and lenders struggle with fragmented banking systems, delayed recoveries, and mounting bad debt across different banks and payment channels.

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Cross-Bank Tracking

Automatically track customer accounts across multiple financial institutions to locate funds and initiate recovery without manual intervention.

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Intelligent Recovery Flow

AI-powered system prioritizes recovery attempts based on account activity, balance patterns, and payment history for maximum success rates.

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Relationship-Preserving

Recover debts through automated, dignified processes that maintain customer trust and keep future business opportunities alive.

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Why traditional recovery fails

Manual recovery is expensive, slow, and damages relationships. Customers with accounts at different banks easily avoid payment. Collections agencies destroy trust and cost up to 40% in fees. Legal action takes months and often costs more than the debt itself. Meanwhile, your cash flow suffers and bad debt keeps mounting.

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How PeerPay makes recovery easier

PeerPay automates the entire multi-bank recovery process by connecting engagement automatically instead of relying on reminders and harassment. Our system uses open banking integration, AI-powered account discovery, and smart recovery logic to find funds and initiate recovery across any bank all while preserving the customer relationship for future business. PeerPay lets you focus on selling and serving customers, while our recovery infrastructure handles collections and account monitoring in the background—silently, efficiently, and successfully.

How it Works

From agreement to recovery: PeerPay handles everything automatically.

Bank identifies defaulted loan

When a borrower misses scheduled loan payments, the bank's system automatically flags the account as delinquent and triggers PeerPay's interbank recovery protocol.

Multi-bank account discovery initiates

Our AI-powered discovery system scans connected financial institutions to identify all accounts linked to the defaulted borrower.

PeerPay verifies the credit

PeerPay reviews the request and confirms the credit advisory note. Both the customer and the merchant are informed.

Merchant approves or declines

Real-time alerts inform merchant of recovery attempts. Merchant can approve alternate payment plans or settlement offers.

Repayment runs automatically

Once approved, PeerPay handles repayment automatically according to the agreed terms, so the merchant doesn’t need to chase anyone

Recovery if payment is delayed

If the customer delays or defers payment, PeerPay steps in and starts recovery, protecting the merchant from loss.

Recover more. Write off less.

Let PeerPay's interbank recovery infrastructure turn bad debt into recovered revenue.